GDPR Policy
Introduction: SuperDog Trainers Surrey ("we," "us," or "our") is committed to protecting the privacy and security of personal data in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection laws. This GDPR Policy outlines how we collect, use, process, and protect personal data obtained from our clients, participants, and visitors.
Data Collection and Use: We collect and process personal data for the following purposes: - Registration and Enrolment: We may collect personal data when you register for our dog training classes, workshops, or other services. This data may include your name, contact details, dog's information, and payment details. - Communication: We may use your contact information to communicate with you about class schedules, updates, and other relevant information. - Health and Safety: We may request information about your dog's health and behaviour for the safety and well-being of all participants. - Legal Obligations: We may process personal data to comply with legal obligations, such as record-keeping and reporting requirements. - Marketing: With your explicit consent, we may use your contact information to send you marketing communications about our services and promotions. You can opt out of marketing communications at any time.
Data Sharing: We may share your personal data with third parties under the following circumstances: - Instructors and Staff: Your information may be shared with our instructors and staff for the purpose of providing our services. - Service Providers: We may engage third-party service providers to assist with class management, payment processing, and other operational functions. - Legal Compliance: We may disclose personal data when required by law or in response to valid legal requests.
Data Security: We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, or theft. We regularly review and update our security practices to maintain the confidentiality and integrity of personal data.
Data Retention: We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, as required by law, or as necessary to address any potential disputes or claims.
Your Rights: Under the GDPR, you have the right to: - Access and obtain a copy of your personal data - Rectify inaccurate or incomplete data - Erase your personal data (in certain circumstances) - Restrict or object to the processing of your data - Data portability - Withdraw consent (where applicable)
Contact Us: If you have questions, concerns, or requests related to your personal data, please contact us at miranda@superdogtrainers.com.
Changes to This Policy: We may update this GDPR Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website. By participating in our dog training services or using our website, you acknowledge that you have read and understood this GDPR Policy.